Privacy policy

The data controller is Eurpharma S.r.l., Via Paolo Vetri 20, 00125 Roma (RM), VAT number 15979981006. You can write to us at info@eurpharma.it or, by certified email (PEC), at eurpharma@pec.eurpharma.it.

• Data you send us: name, company, email address, phone number, country and the content of your request, when you fill in the form or write to us.
• Technical data: IP address, date and time of the visit and browser type, recorded in the logs of the server that hosts the site.

• To reply to requests and prepare quotes: these are pre-contractual steps taken at your request (Article 6(1)(b) of the GDPR).
• To comply with legal obligations, for example accounting and tax obligations (Article 6(1)(c)).
• To run the site and keep it secure: this is our legitimate interest (Article 6(1)(f)).

We do not use your data for profiling, we do not make automated decisions and we do not sell your data.

No. Without your name, company, email address and the text of your request, however, we cannot reply to you. Phone number, country and category are optional.

• Requests: for as long as it takes to deal with them. If a business relationship follows, for the length of that relationship and for the periods required by law (ten years for accounting documents).
• Technical logs: for a limited period, as needed for the security of the site.

With the suppliers that help us run the site and our email, which act as data processors, and with advisers or authorities when the law requires it. Some suppliers may process data outside the European Economic Area: in that case the transfer takes place with the safeguards set out in the GDPR, such as standard contractual clauses.

The map on the Contact page is provided by Google. We load it only with your consent, which you can withdraw at any time under 'Cookie preferences' at the bottom of the page. For details, read the cookie policy.

If you consent, we use Google Analytics 4, a service of Google Ireland Limited, to see how many people visit the site and which pages they read. Google receives your IP address, which is not stored, and data about your device and the pages viewed. The legal basis is your consent (Article 6(1)(a) of the GDPR), which you can withdraw at any time under 'Cookie preferences' at the bottom of the page.

Google may also process this data in the United States, under the EU-US Data Privacy Framework. Data tied to individual visitors is kept for at most 14 months from the last visit (2 months for data on single actions). The cookies used are listed in the cookie policy.

You can ask us for access to your data, to correct or delete it, to restrict its processing or to receive it in a readable format, and you can object to the processing. To do so, write to info@eurpharma.it: we will reply within one month. You can also lodge a complaint with the Italian data protection authority (Garante per la protezione dei dati personali).